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Jobs at Paladin Software

Account Manager

Location: Los Angeles, CA

Department: Account Management

Type: Full Time

Min. Experience: Experienced

Paladin powers the world's leading media and entertainment companies, including FOX, AwesomenessTV (owned by DreamWorks), Fullscreen, and dozens more across 5 continents. Based in downtown Los Angeles, Paladin operates globally with offices in Kraków, Poland and Ho Chi Minh City, Vietnam.

THE ROLE

Our people are the engine behind our growth. We are looking for an experienced Account Manager with excellent client relationship and project management skills.

RESPONSIBILITIES

  • Project manage client implementations and training sessions
  • Troubleshoot technical issues and answer client questions
  • Establish key business metrics to track client performance
  • Support the Sales team with pre- and post-sale activities
  • Organize client events, including quarterly product feedback sessions

QUALIFICATIONS

  • Strong knowledge of the online video industry
  • Excellent communication skills (presentation, verbal, and written)
  • Experience with social data analytics suites, especially YouTube Analytics
  • Great problem-solving ability
  • Incredible attention to detail and follow through
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